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How did the Microsoft IT outage affect you?


July 30th, 2024

The Microsoft IT outage forced us back to the old pen and paper era. Our backup method of charting was slower due to the paperwork involved. Once the outage is over, all information has to be manually entered into EMR. Thus, twice the work and VERY time consuming.Needless to say, I hated every moment of the outage and hope there isn't another one for a long time.

July 30th, 2024

It actually hasn’t occurred for a long time at my work place, but we have downtime computer and paper to use.

July 30th, 2024

It didn’t really affect me at all.

July 31st, 2024

I have Firstnet. It did not impact me at all.

July 31st, 2024

Nothing is more bothersome than medical records electronically managed. The old process may have been slow, but effective. EHR is the biggest headache. Call me a dinasour.

July 31st, 2024

I couldn’t do anthing like get my car fixed

July 31st, 2024

The outage caused by Hurricane Beryl knocked out power to more than 2 million people, including senior independent living facilities. The loss of electricity led to stifling heat inside the buildings, posing a serious risk to the health of residents.
The power outage also took down the emergency alert system for residents, which meant constant checks on each resident, adding extra stress on the staff. The locks on doors leading outside deactivated in some facilities, forcing staffers to stand guard to keep residents from wandering. Despite being registered as a “critical load” customer, some facilities found that they were not prioritized for power restoration. Roughly 14 nursing homes and 30 assisted living facilities in Harris County were without power four days after the storm.
Power outages can result in loss of cooling or heating, food or medication spoilage, and compromised patient
monitoring systems. This event underscores the need for robust emergency preparedness plans in long-term care facilities, including backup power systems and effective communication with utility companies. It also highlights the extraordinary dedication and resilience of long-term care nurses in challenging circumstances.

July 31st, 2024

Nursing education is unique and requires a balance between theoretical knowledge and practical skills. This often necessitates smaller class sizes to ensure personalized attention and effective teaching. Policies that increase credit hour production and class sizes may not take into account the specific needs of nursing education.

It’s crucial for educational institutions to create an environment that supports the needs of both faculty and students. This includes manageable workloads for faculty and a conducive learning environment for students. It’s also important to address accreditation concerns promptly to maintain the quality and reputation of the program.

In the long run, such issues, if not addressed, could impact the quality of nursing graduates, and subsequently, patient care. Therefore, it’s essential for DSU and similar institutions to engage in open dialogue with their faculty to understand their concerns and work towards mutually beneficial solutions. This could include revisiting policies, providing additional resources, or exploring other innovative solutions to support the faculty.

Remember, a strong and supported faculty is key to a successful educational program. It’s a reminder that in the pursuit of quantitative growth, the qualitative aspects of education should not be overlooked.

July 30th, 2024

Yes, the Microsoft IT outage impacted several critical services and systems. I affected our healthcare system, and we were not able to document in the EHR, nor were the invasive equipment and cardiac monitoring unable to efface with the ER, creating undue stress all around. It is pretty frightening that one little snafu could paralyze the country. We activated the incident command station until we were entirely online and running—Delay in reimbursement with the insurance companies.

July 30th, 2024

Not able to access history or current media.

July 30th, 2024

Paper charting is easy and quick. I prefer over computer charting and it doesn't ever go down, fail or crash.

July 30th, 2024

we use downtime computer and paper work to over come Microsoft outage affect in our facility

July 30th, 2024

Sucked could not chart

July 30th, 2024

We had to rely on patients to tell us what the plan of care was. Scheduling errors.

July 30th, 2024

Break out a pen and paper- remember how it used to be done!

July 30th, 2024

It amazingly didn’t affect our hospital at Hca Kingwood.

July 30th, 2024

This affected the entire healthcare community where the thought of patient Saftey and security was at the top of our minds. Along with that, we had to adapt on how to chart and how patients can still get the most effective care with limited access to their profiles

July 30th, 2024

It made scheduling more difficult and patients and staff were more frustrated.

July 30th, 2024

We mostly used Cerner or paper charting so it didn't impact us. Now we did just go through a cyber attack April-June 2024 where absolutely all technology failed. Like we couldn't do labs, imaging, all progress notes were hand written, etc. So the possibility of it happening was kind of scary.

July 30th, 2024

I was unable to look at my patients plans of care or medications they needed to receive. Normally when our internet is out we use downtime to still be able to print MARS but even that was down.

July 30th, 2024

Oh it doesn't effect my daily routine.

July 30th, 2024

Had to paper chart and there was a learning curve